Returns and Refunds

 

We, at Seaweed, are sure you will love your new purchase.  However, if you are not happy with it, you have 14 days after you have received your order to return it.  You will be responsible for completing this form to obtain your refund reference and further instructions.  You are also responsible for paying the return postage.  Please note that all returned goods must be unopened and in the condition, they arrived in.

 

If upon inspection your goods have unfortunately arrived faulty please contact us as soon as possible by completing this form.  We will then assist you with a replacement or refund at our cost.  We may request that you send the faulty item back in its original packaging, which will be at our expense.

Once your goods have been returned and inspected we will process your refund or replacement as quickly as possible and will notify you.  Your refund will be made via your original payment, no later than 14 days after we have received the goods.

 

WITHOUT EXCEPTION WE WILL NOT ACCEPT RETURNS ON OPENED OR USED ITEMS UNLESS FAULTY.

 

Your statutory rights are not affected.